The SenseIQ team are super busy behind the scenes putting together all the features you need to master every question! We’re really excited to have you share the Beta with us, and want to let you know what we’re currently working on under the covers.
Looking for updates on features that have “graduated” and made it off this list? Check out our Release Notes for the latest additions.
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Landing Soon
These are the things the team is working on right now, and should be ready for you to get your hands on any time in the next week or two.
customise notifications
Feedback from Base Owners an Managers are that they don't always want to get every notification for a change, so we will be introducing the ability to only receive notifications for approvals/feedback for certain categories (or maybe not at all if you can delegate it to someone else!)
embedded links to articles
Users have asked for the ability to easily link to another article within the body of an article rather than have the links below the article for as easier flow
non-searchable articles
Being able to have an article live, as part of a decision tree but not able to be accessed straight from a search.
This can be useful when you want/need to force your users to follow a process /decision tree flow rather than jumping straight to the end where they might miss something!
In Flight
Features that are in progress, but not quite ready for action yet. Expect to see these in a month or so.
Dashboard Updates
We're designing a new dashboard to make the change management process slicker, and also get ready for the upcoming user feedback workflows.
Trending Content
Knowing what information is being used as vital for your knowledge management strategy - but it's also useful for your knowledge workers too. We continuing to add tools to allow users to see the most popular and trending content, as well as making it easy to find new articles.
On the Radar
These features are on their way to SenseIQ but will take a little more time to get there. These are a mix of bigger more complex projects and the latest ideas that haven’t made it into active development yet
Artificial Intelligence
Bringing machine learning and AI to SenseIQ is already in the works. A better understanding of natural language searches, and a continual learning approach means that SenseIQ searches are easier to make and get better over time
Decision Tree UI Enhancements
Visual tools to make decision tree configuration intuitive and quick to use and improve navigation when searching through decision based flows
Integration in your website
We're working on making it easy to be able to surface some knowledge so that customers visiting your website could find answers quickly. Watch this space.